Privacy Policy
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. This may include:
• Name
• Email address
• Phone number
• Mailing address
• Electric utility account information
• Utility bill documents
• IP address and browser type
• Referral source (how you found us)
2. How We Use Your Information
We may use the information we collect to:
• Contact you about solar energy products and services
• Schedule appointments or consultations
• Respond to customer inquiries
• Send promotional offers and updates
• Improve our website and user experience
• Comply with legal requirements
3. Sharing of Your Information
We do not sell your personal information. We may share your information with:
• Trusted third-party service providers (such as our solar installation partners or financing providers) who help us deliver our services
• Legal or regulatory bodies when required by law
• Marketing or communication platforms (such as our CRM or email/text software), strictly for Autonomy Solar’s purposes
4. Text Messaging (SMS/MMS) Consent
By providing your phone number and opting in through our website, forms, or other communication channels, you consent to receive recurring automated promotional and personalized marketing text messages (e.g., appointment reminders, product updates, exclusive offers) from Autonomy Solar at the number you provided. These messages may be sent using an automatic telephone dialing system. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly at support@autonomysolar.net or call 618-353-0171.
We do not sell or share your phone number with third parties for their marketing purposes. For more information about how we collect, use, and protect your information, please continue reading this policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and track marketing effectiveness. You can manage cookie preferences through your browser settings.
6. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure.
7. Your Rights and Choices
You may request to:
• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information from our systems
• Opt out of marketing communications
To make any of these requests, please contact us at support@autonomysolar.net or 618-353-0171.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Autonomy Solar
Email: support@autonomysolar.net
Phone: 618-353-0171
Website: https://autonomysolar.net